Terms and Conditions

Grace Valley Indian School Terms and Conditions

Your use of this website https://gvisalain.com/ will be governed by the following terms and conditions. By using the website you agree to be bound by them. If you do not agree to them, you cannot use the website.

Use of the words “we”, “us” and “our” shall refer to https://gvisalain.com/. Any use of the words "you", "your" relates to all visitors of this website.

The website Terms and Conditions may be changed or updated occasionally by publishing an amended version here to meet the requirements and standards of the school governing bodies, the UAE Ministry of Education (MoE), Abu Dhabi Department of Education and Knowledge (ADEK) and the law of the United Arab Emirates. Any modifications we may make to our website terms and conditions in the future will be posted on this page and will be effective on the day they are updated. Therefore, every time you wish to use our website, you are encouraged to visit these pages in order to be updated about the changes on the website. We recommend that you print a copy of these terms and conditions for future reference.

We reserve all the rights to delete any content or page of this website or to cancel your membership without notice in the event of a breach of these Terms of Services.

These Terms and Conditions were last amended on 01 June 2022.

I. Who We Are And How To Contact Us:

    1. https://gvisalain.com is a website operated by Grace Valley India School, located at Al Ain, Abudhabi, UAE.
    2. We’re a CBSE Curriculum Senior Secondary Level school, registered under the UAE Ministry of Education (MoE), accredited by the Abu Dhabi Department of Education and Knowledge (ADEK) and Affiliated to Central Board of Secondary Education (CBSE), India.
    3. To contact us, please email info@gvisalain.com or telephone to our office number on +971 3 780 5511.
      For more contact details, visit: Contact Us page.

II. How You May Use This Website:

    1. You may only use the Site lawfully, for personal (non-commercial) purposes, and in a manner that does not damage the Site or infringe the intellectual property or other rights of any person, firm, or company. You agree to use the Site (or any part of it) by all applicable laws relevant to the jurisdiction from which you access the Site.
    2. You may download and store one copy of any page or other element of the content of the Site and may make one printed copy, for your personal (non-commercial) use only, but you must not distribute any content to other people or delete or change any copyright, trademark, or other proprietary notices. If you wish to make further copies of any content or to distribute copies of any content to other people, you must first obtain our written permission. Please direct all inquiries for permission to info@gvisalain.com
    3. You agree that in using the Site (or any part thereof) or the content of the Site, you will not attempt to gain unauthorized access to any part or component of the Site or the content, the server on which the Site is stored, or any server, computer or database connected to the Site. If you have a claim against another user of the Site arising out of that user’s use of the Site or the content, you agree to pursue such right, claim or action independently of and without recourse to us.
    4. The use of the Site by a minor is subject to the consent of their parent or guardian. We advise parents or guardians who permit their children to use the Site that it is important that they communicate with their children about their safety online. Minors, who are using the Site, and in particular any interactive element of the Site, should be made aware of the potential risks to them by their parent or guardian. If you will be using the website on behalf of a Minor, you agree to these terms on behalf of that Minor and you represent that you have the authority to do so. If you do not have such authority you must not use this website.
    5. You agree that you will not place or transmit false or misleading information on or through this Site or input or upload to this Site any information that contains viruses, Trojan horses, worms, time bombs, or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any system or this Site.
    6. You agree that we may terminate or suspend your use of the Site at any time and for any or no reason whatsoever, even if we continue to allow others to use it.
    7. You agree that we will not be liable to you for any loss caused by termination or suspension of your access to the Site.
    8. In addition, you as a user must not:
      • misrepresent your identity or affiliation with any other person or organisation;
      • use the Site to send junk email or ‘spam’ to people who do not wish to receive email from you;
      • use the Site to conduct, display or forward surveys, raffles, lotteries, contests, pyramid schemes or chain letters;
      • interfere with, or disrupt, the service or services or networks connected to the service and introduce any computer virus (including any variant or similar malicious code or instructions) to our or other users systems;
      • disclose any information relating to any donor except with the consent of the donor or as permitted by applicable local laws.

III. Links to and from other websites:

    1. The Site may contain links to third-party websites or services that are not owned or controlled by Grace Valley Indian School. If You use these links, You will leave this Website. We are not obligated to review any third-party websites that You link to from this Website we have no control over these third party websites, and your use of third party websites and features are subject to privacy policies posted on those websites.
    2. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
    3. We are not responsible or liable for the content or privacy of any third party websites linked to this Site. The inclusion of links to this website in other websites does not mean that we endorse them. Your use of third parties websites linked to our website is at your own risk, so we encourage you to read the privacy policies of any linked third-party websites when you leave one of the Sites.
    4. We reserve the right to withdraw linking permission for any reason without notice.

IV. User Generated Content / Indemnity:

    1. If you post any material to the Site you must do so in a manner which complies with clause ‎‎II (How You May Use This Website), and which is considerate of the Site’s other users. You acknowledge that you are responsible for the material that you post and that we may not check materials before they are published. Your posted material must not be defamatory, obscene, discriminatory, insulting, blasphemous or malicious and it must not incite anybody to commit a crime. You should not upload any information about identifiable persons other than yourself except with their consent.
    2. You confirm that all information and details provided by you to us (including on registration, if applicable) are true, accurate and up to date in all respects and at all times and that you will comply with the restrictions on your use of the Site as set out in paragraph ‎2 How You May Use This Website) or as set out elsewhere in these terms and conditions. You further confirm that in relation to any material submitted to the Site, you have the right to do so and have obtained all necessary licences and/or approvals.
    3. You must indemnify us in full against any claims from other persons, firms and companies, and any associated losses, liabilities, damages or costs of any kind, that may arise as a result of your use of the Site (including any breach or suspected breach of these terms or conditions), your violation of any law or the rights of a third party or our publishing your posted materials, except to the extent that they are caused by our editing of your materials.

V. Our Liability / Access:

    1. The Site and the Content are provided as a convenience and for general information purposes only. Commentary and other Content posted on the Site are not intended to amount to advice on which reliance should be placed. Therefore, although we have taken reasonable care in the preparation of the Site and the Content we do not warrant that it will always be available, that it will be free from errors, bugs, or viruses, or that the Content is accurate or up to date (and any reliance placed on the Content is entirely at your own risk). To the extent possible under applicable law, we exclude all liability that might otherwise arise, in contract, tort (including negligence), or on any other basis, as a result of your access to or use of the Site or the Content.
    2. Access to the Site is permitted temporarily and we reserve the right to withdraw or amend the Site for update and maintenance. We shall endeavor to provide you with notice of any scheduled maintenance. We will not be liable if for any reason the Site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to the Site or the Content. You are also fully responsible for ensuring that any person who has access to the Site through your Internet connection is aware of these terms and conditions and that they comply with them.
    3. We have no control over and accept no responsibility for, the content of any other sites that we may link to from the Site. The inclusion of links to other sites does not mean that we endorse them.
    4. You agree that your use of the Site and its associated services is on an “as is” and “as available” basis and that your use of the Site and its associated services is at your sole risk. We do not guarantee continuous uninterrupted or secure access to our services and the operation of the Site and associated services may be interfered with by numerous factors outside of our control. On that basis, except as expressly set out in these Terms of Services and except for the rights, guarantees, and remedies that cannot be excluded, We do not provide other conditions, guarantees, warranties, or terms in relation to the Site or its associated services, to the extent permissible by law. We shall undertake general maintenance and upkeep of the Site, at the times set out in the applicable country-specific terms, from time to time. During these periods, the Site and its associated services may not be available for use. In exceptional circumstances, the Site and associated services may also become unavailable at other times.
    5. We shall only be liable under these Terms of Services for losses that are reasonably foreseeable and caused by our breach of these Terms of Services or our negligence. Our total liability to you arising under or in connection with these Terms of Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the total sum of our professional indemnity insurance policy.
    6. Our liability to you shall not include losses relating to any business of yours or your losses such as lost or corrupt data, loss of profits, loss of contracts, loss of business opportunity, loss of sales, loss of revenue, loss of goodwill, loss of any software or data, loss of bargain, loss of opportunity, loss of use of computer equipment, loss of or waste of management or other staff time.
    7. We assume no responsibility whatsoever for the cancellation of an event advertised on the Site. Furthermore, if you are a participant in an event you, by registering as a user and participant hereby confirm that you are medically fit and able to participate in such events. We would recommend that all participants be medically checked by a medical practitioner, before engaging in any event or physical activity.
    8. We may change the format and content of the Site and its associated services from time to time. You should refresh your browser each time you visit the Site to ensure that you download the most up-to-date version of the Site, including the latest version of these Terms of Services.

VI. Intellectual Property:

    1. We are the owner or the licensee of the intellectual property rights in the Site and the Content. All such rights are reserved and protected by laws and treaties around the world. We take no responsibility for any content used on this website or that taken from this website and used on other websites not owned by us.
    2. Except as specifically permitted in clause ‎‎II (How You May Use This Website), you agree that you will not copy, distribute or otherwise use any element of the Site or the Content, and that you will not otherwise infringe our intellectual property rights (or those of our licensors) in the Site or the Content.
    3. If you wish to quote our editorial content in promotional materials or on product packaging, please contact us at info@gvisalain.com. Generally, we will ask that you sign an agreement with us stating that you will use the quote in context, attribute the quote accurately and identify us as the source. Please keep in mind, however, that we do not sponsor or endorse products or services of others.

VII. Privacy Policy / Data Security:

    1. You must read our Privacy Policy which contains important information about the use of your personal data, other information regarding your privacy and our security processes and policies, and which forms part of these terms and conditions. Where we process information about you or set cookies in your browser, we will do so in accordance with our privacy policy. By using the Site you consent to such processing and you confirm that you have read, understand and agree to be bound by it.
    2. Your profile password and any other piece of information provided as part of our security procedures must be treated confidentially. You should not disclose it to any third party. We have the right to disable any user profile, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us: info@gvisalain.com
    3. All credit / debit cards’ details, bank account details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
    4. We know that security is a major concern for You and Your family. To give you peace of mind we have advanced security systems in place. We operate a robust and thorough process for assessing, managing and protecting new and existing systems which ensures that they are up to date and secure against the ever changing threat landscape. Please know however that although we do our best to protect Your Personal Data we cannot guarantee the security of Your data during transmission of information via the internet, as any such transmission is at Your own risk.
    5. When you trust us with your data we will always keep your information secure to maintain your confidentiality. Once we have received Your Personal Data, we will use strict procedures and security features to do our best to prevent unauthorised access to Your data. To protect Your and your family’s Personal Data we:
      • Use secure server software to store Your Personal Data;
      • Encrypt Your payment transactions;
      • Implement security safeguards designed to protect Your Personal Data such as HTTPS;
      • Use full login and security question controls on our systems;
      • Ensure that Your data is treated securely and in accordance with this privacy policy and data protection regulations;
      • Restrict access of Your Personal Data to those of our employees who need to know Your Personal Data to do their job, and ensure that all our employees sign a confidentiality and data security clause as part of their terms of employment;
      • Follow tight security procedure, such as maintaining physical, electronic and procedural safeguards to protect Your Personal Data from unauthorised access as required under the UAE data protection laws;
      • Continuously educate and train our employees about the importance of confidentiality and privacy of customer information;
      • Continuously monitor our systems for possible vulnerabilities and attacks; and
      • Regularly review and update our privacy controls and policy.

VIII. Cookies and Tracking Technologies:

    1. We collect information about your usage and activity on the Site using certain technologies, such as cookies, web beacons, and other technologies.
    2. Our third-party service providers, and/or partners may also place web beacons for measuring sales and marketing campaigns. The use of these technologies by such third parties is subject to their own privacy policies and is not covered by this Policy, except as required by law.
    3. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. Your consent applies to the Sites.

IX. Governing Law and Jurisdiction:

    1. We authorize Your use of this Website only for Permitted Purposes. Any other use of this Website beyond the Permitted Purposes is prohibited and unauthorized. Unauthorized use of this Website may result in violation of various UAE and international copyright laws.
    2. Users are prohibited from violating or attempting to violate the security of the Web Site, including, without limitation:
      (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access;
      (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
      (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Web Site, overloading, flooding, spamming, mailbombing or crashing;
      (d) sending unsolicited e-mail, including promotions and/or advertising of products or services; or
      (e) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
    3. Violations of system or network security may result in civil or criminal liability. The School will investigate occurrences which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
    4. We may co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone breaching or in breach of clause ‎‎II (How You May Use This Website) or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders.
    5. Any dispute, legal issue or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

X. Terms and Conditions for Online Payment:

  • All payments to the Grace Valley Indian School, Al Ain (GVIS in short) using the online payment facilities are subject to the following conditions. Kindly read these terms and conditions carefully before using the online payment facility. If you do not accept any of these terms and conditions do not use this facility.
    • Payment(s) through our online payment service, only be made with a Visa or MasterCard Credit / Debit Card.
    • All payments are charged in Dirham the currency of the country United Arab Emirates which is displayed on our website as AED.
    • The school will not be responsible for any bank charges or foreign exchange currency variances associated with the payment. So it is recommended that the user shall make necessary inquiry about the charges or fees payable against the Credit/Debit card from the respective service provider (the Bank) before using the online payment service.
    • User agrees that the credit card details provided by him/ her for use of the online payment service must be correct and accurate and that the user shall not use a credit card, which is not lawfully owned by him/ her or the use of which is not authorized by the lawful owner thereof. The user further agrees and undertakes to Provide correct and valid credit/debit card details.
    • The online payment service provided on our website is processed by a secure payment gateway service provider using Secure Socket Layer (SSL) technology. All transaction details are protected with a high level of encryption when transmitted over the internet. GVIS does not have access to any of your bank or card details.
    • The credit card information supplied at the time of using the online payment service is processed by the payment gateway of the service provider and is not supplied to the school website. It is the sole responsibility of the User of the online payment service to ensure that the information entered in the relevant fields is correct. It is recommended that you take and retain a copy/screenshot of the transaction for record-keeping purposes, which might assist in the resolution of any disputes that may arise out of usage of the service.
    • The school or the Payment Service Providers shall not be liable for any inaccuracy, error or delay in, or omission of
      (a) any data, information or message, or
      (b) the transmission or delivery of any such data, information or message; or
      (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message.
    • When you complete the online checkout process, funds will be deducted from your credit card or bank account in the selected currency and debited to the account of Grace Valley Indian School. Due to the way transactions are processed by the external banking sites there may be delays of 1-3 days in updating your payment in the school's records.
    • If your online payment is successful, GVIS will confirm that your payment was completed. If your payment fails, you will be notified and you will be able to try again or choose a different payment method.
    • If your online payment is successful, GVIS will confirm that your payment was completed. If your payment fails, you will be notified and you will be able to try again or choose a different payment method.
    • Our Terms and Conditions for Online Payments are subject to change at any time. Each transaction shall be subject to the specific Terms and Conditions for Online Payments that were in place at the time of transaction.

XI. Refund / Return Policy:

  • The registration fee, admission fee, and re-registration fee remain non-refundable, while tuition fee refunds follow the Ministry of Education Bylaws for Private Education. If a student withdraws or leaves school for any reason, the refunds will be processed as follows and returned to the original payee.
    • If a student withdraws prior to the start of the academic year, the balance of the first term/semester fee paid will be refunded, except the Registration Fee, the Admissions Fee, or the Re-registration fee.
    • If a student withdraws during the school term, the Registration fee, Admission fee, and Re-registration fee, are non-refundable, and the remaining tuition is refunded in accordance per the Ministry of Education Bylaws for term payments:
      • Fees will be charged for one full month if a student attends school for two weeks or less.
      • Fees will be charged for two full months if a student attends school for more than two weeks and less than one month.
      • Fees will be charged for the entire school term if a student attends school for more than one month.
    • All the refunds of any transaction’s amount against any purchase through this website will be done only through the Original Mode of Payment.

XII. Cancellation and Replacement Policy:

  • In the case of a student who wishes to cancel admission and seek a refund of fee already paid, the same would be subject to the refund policy of the school.
  • In case of refund of fee where in the payments had been made through credit cards, the refund amount shall not include the actual credit card transaction charges applicable.
  • In such a situation the refund shall be routed only through the original mode of initial payment only which in case of a credit card transaction would be reversed to the credit card less applicable charges.

XIII. Delivery and Shipping Policy:

  • This Policy refers to how we process orders placed through this website. By using this website for the purposes of ordering goods, you agree to be bound by the provisions of this Policy.
  • This Website will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
  • We target for all UAE deliveries to take within 1 to 2 business days, provided the order is placed and confirmed.
  • Estimated shipping charges will be added to your invoice amount (where actual charges are not available). Please note that the shipping charges will vary depending on the quantity of goods ordered, the shipping weight, and the delivery destination.
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

The English language version of this privacy policy shall be the defining version. Translations into any other languages shall be for convenience only and shall not be used to contradict or interpret the English language version. Questions, comments and requests regarding this privacy policy are welcome and should be addressed to info@gvisalain.com